Careers

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Available Positions

JOB SUMMARY:

The HVAC Service Manager works closely with the Company Operations Manager to maintain the department’s budget and performance. The qualified candidate will aid in the recruitment, retention, and performance of HVAC technicians and the department. Day-to-day tasks would include assisting field technicians by providing support, product information, after-sale project management and holding them accountable for key performance indicators. They will also address questions and complaints from customers providing exceptional customer service and support.

ROLE AND RESPONSIBILITIES

  • Maintain consistent contact with customers and vendors to address any business needs.
  • Initiate and manage all promotional activities for HVAC products
  • Maintain high technical knowledge of HVAC products
  • Perform “trouble-shooting” for problems relating to HVAC products
  • Coordinate purchase of items to meet specific customer needs
  • Recommend to Purchasing Department new product additions and deletions to meet customer demands
  • Assist clients with special requests and problems (supply information, resolve complaints)
  • Prepare and present special quotations
  • Gather competitive information
  • Identify trends in customer satisfaction or dissatisfaction
  • Attend sales and product review meetings
  • Keep records as required
  • Stay abreast of product developments, changes in local codes and consumer preferences
  • Provide performance plans and feedback for assigned staff
  • Monitor attendance of staff and make appropriate recommendations
  • Assist in and/or perform all functions involving the hiring, promoting and releasing of staff
  • Education and training duties as required
  • Other duties/responsibilities as assigned by the President of the company
  •  

Qualifications and Education Requirements

  • College degree in related field or equivalent experience preferred
  • Progressive management experience with demonstrated success
  • Extensive HVAC product knowledge
  • Computer knowledge and skills with the ability to learn Service Professor, Inc. business systems
  • Ability to interact effectively with customers and staff members
  • Ability to manage time effectively

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

SERVICE PROFESSOR, INC. is looking for a determined and knowledgeable Electrical Manager to continue our rapidly growing success. This position is for an individual with proven experience in leadership, program management/improvement and strategic vision. We provide our employees a fast paced and fun work environment with remarkable opportunities.

WHO WE ARE:

Service Professor is a one of a kind company! We have continuously grown leaps and bounds due to the extraordinary treatment of our customers and staff. You join our exciting team for a job, but you’ll stay for an exciting and rewarding career. We aren’t a company, we are a close-knit family that will celebrate, support and push you to be the best you can be.

Earn what you’re worth by joining one of West Michigan’s 101 Best & Brightest Companies to Work For! (2014, 2015, 2016, 2017, 2018)

ROLE AND RESPONSIBILITIES

  • Maintain consistent contact with customers and vendors to address any business needs
  • Lead Manage Accountability (LMA)
  • Initiate and manage all promotional activities for electrical products
  • Maintain high technical knowledge of electrical products
  • Perform “trouble-shooting” for problems relating to electrical products
  • Be Hungry, Humble and Smart; An Ideal Team Player
  • KPI Tracking
  • Technician training, motivation and assistance
  • Vendor pricing negotiation
  • Ability to achieve gross profit goals
  • Coordinate purchase of items to meet specific customer needs
  • Recommend to Purchasing Department new product additions and deletions to meet customer demands
  • Assist clients with special requests and problems (supply information, resolve complaints)
  • Prepare and present special quotations
  • Gather competitive information
  • Identify trends in customer satisfaction or dissatisfaction
  • Attend sales and product review meetings
  • Keep records as required
  • Stay abreast of product developments, changes in local codes and consumer preferences
  • Provide performance plans and feedback for assigned staff
  • Monitor attendance of staff and make appropriate recommendations
  • Assist in and/or perform all functions involving the hiring, promoting and releasing of staff
  • Attend daily, weekly and annual meetings
  • Education and training duties as required
  • Other duties/responsibilities as assigned by the President of the company

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Journeyman’s and/or Masters License Preferred
  • College degree in related field or equivalent experience preferred
  • Progressive management experience with demonstrated success
  • Extensive electrical knowledge
  • Ability to hold self and direct reports accountable
  • Computer knowledge and skills with the ability to learn Service Professor, Inc. business systems
  • Ability to interact effectively with customers and staff members
  • Ability to manage time effectively

SERVICE PROFESSOR BENEFITS

· Health Insurance (Decreasing deductible: After 10 years your deductible is paid in full by SP)

· Dental

· Vision

· Paid Holidays

· Paid Birthday

· Paid Time Off (PTO) up to 4 weeks

· 401(K) up to 4% match

· Group Life Insurance Provided

· Voluntary Short-Term Dis., Long-Term Dis., and Additional Life Ins.

· Gym Membership Reimbursement + An In-house Gym

· On-site Salad Bar Provided

WORK ENVIRONMENT

If you want to join a outgoing, passionate team with limitless potential, we’d love to meet you! Our family consists of mountain bikers, motorcyclists, skiers, snowboarders, video gamer’s, movie buffs, sports fanatics and many other varieties of people. We have Family people, Single people and Happy people. You will find friends here and you are encouraged to bring your friends as well.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

SERVICE PROFESSOR, INC. is looking for a determined and knowledgeable Plumbing Manager to continue our rapidly growing success. This position is for an individual with proven experience in leadership, program management/improvement and strategic vision. We provide our employees a fast paced and fun work environment with remarkable opportunities.

WHO WE ARE:

Service Professor is a one of a kind company! We have continuously grown leaps and bounds due to the extraordinary treatment of our customers and staff. You join our exciting team for a job, but you’ll stay for an exciting and rewarding career. We aren’t a company, we are a close-knit family that will celebrate, support and push you to be the best you can be.

Earn what you’re worth by joining one of West Michigan’s 101 Best & Brightest Companies to Work For! (2014, 2015, 2016, 2017, 2018)

ROLE AND RESPONSIBILITIES

  • Maintain consistent contact with customers and vendors to address any business needs
  • Lead Manage Accountability (LMA)
  • Initiate and manage all promotional activities for plumbing products
  • Maintain high technical knowledge of plumbing products
  • Perform “trouble-shooting” for problems relating to plumbing products
  • Be Hungry, Humble and Smart; An Ideal Team Player
  • KPI Tracking
  • Technician training, motivation and assistance
  • Vendor pricing negotiation
  • Ability to achieve gross profit goals
  • Coordinate purchase of items to meet specific customer needs
  • Recommend to Purchasing Department new product additions and deletions to meet customer demands
  • Assist clients with special requests and problems (supply information, resolve complaints)
  • Prepare and present special quotations
  • Gather competitive information
  • Identify trends in customer satisfaction or dissatisfaction
  • Attend sales and product review meetings
  • Keep records as required
  • Stay abreast of product developments, changes in local codes and consumer preferences
  • Provide performance plans and feedback for assigned staff
  • Monitor attendance of staff and make appropriate recommendations
  • Assist in and/or perform all functions involving the hiring, promoting and releasing of staff
  • Attend daily, weekly and annual meetings
  • Education and training duties as required
  • Other duties/responsibilities as assigned by the President of the company

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  •  
  • Journeyman’s and/or Masters License Preferred
  • College degree in related field or equivalent experience preferred
  • Progressive management experience with demonstrated success
  • Extensive plumbing product knowledge
  • Ability to hold self and direct reports accountable
  • Computer knowledge and skills with the ability to learn Service Professor, Inc. business systems
  • Ability to interact effectively with customers and staff members
  • Ability to manage time effectively

SERVICE PROFESSOR BENEFITS

· Health Insurance (Decreasing deductible: After 10 years your deductible is paid in full by SP)

· Dental

· Vision

· Paid Holidays

· Paid Birthday

· Paid Time Off (PTO) up to 4 weeks

· 401(K) up to 4% match

· Group Life Insurance Provided

· Voluntary Short-Term Dis., Long-Term Dis., and Additional Life Ins.

· Gym Membership Reimbursement + An Inhouse Gym

· On-site Salad Bar Provided

WORK ENVIRONMENT

If you want to join a outgoing, passionate team with limitless potential, we’d love to meet you! Our family consists of mountain bikers, motorcyclists, skiers, snowboarders, video gamer’s, movie buffs, sports fanatics and many other varieties of people. We have Family people, Single people and Happy people. You will find friends here and you are encouraged to bring your friends as well.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

We are seeking an individual with strong sales experience in the area of plumbing/drain/sewer to join our team! You will be responsible for creating and driving the sales of our plumbing/drain/sewer services.

ROLE AND RESPONSIBILITIES

  • Establish customer rapport ensuring the highest levels of customer satisfaction
  • Perform accurate measurements and collect pertinent information for Installation crews ex: photos/videos
  • Collect customer information and explain financing options
  • Provide customers with professional options based on their needs/wants.
  • Obtain customer referrals and testimonials
  • Scope sewer lines and drains using a video recording monitor, camera and locator.
  • Perform accurate measurements and collect pertinent information for Installation crews ex: photos/videos
  • Work closely with dispatch, installation technicians, and service technicians
  • Document client sale notes
  • Prepare written estimates for our customers; complete and submit all paperwork in a timely manner.
  • Maintain professional conduct and appearance in all working conditions
  • Convert opportunities into sales
  • Maintaining pricing to book rates
  • All other duties as assigned by a manager

QUALIFICATION AND EDUCATION REQUIREMENTS

  • High school diploma or GED equivalent
  • 3 Years of proven professional sales and customer service experience
  • Excellent communication skills
  • Computer proficient
  • Strong mechanical aptitude
  • Strong problem-solving skills / ability to troubleshoot
  • Knowledge in residential and light commercial plumbing is a plus
  • Previous drain/sewer/plumbing experience is a plus

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions. Duties may also include standing, sitting, bending, twisting, turning, and kneeling for up to 100% of each shift. The position may be required to work outside during all weather conditions

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial plumbing systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer plumbing system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Plumbing experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial plumbing systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer plumbing system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Plumbing experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial electrical systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer electrical system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Electrical experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial electrical systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer electrical system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Electrical experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking a dispatcher to join our team! You will be responsible for:

Responsibilities:

  • Shape company culture by carrying out agreed upon values; specifically, ethics and integrity
  • Dispatching calls to the technicians, ensuring technicians skills are properly matched with job needs
  • Manages technicians’ schedules/needs/prioritizes all calls
  • Ensure calls are run according to company standards
  • Convert incoming customer calls into booked service appointments.
  • Deliver calls with an authentic cadence; be clear, compelling, and personable.
  • Update customers twice daily on the technician’s progress; schedule/reschedules calls as necessary
  • Respond to customer requests, resolve issues, and promote the brand
  • Maintain and update customer database with complete and accurate information.
  • Regularly attend and participate in required meetings
  • Answer phones and assist customers as needed
  • Education and training duties as required
  • Travel as needed
  • Other duties/responsibilities as assigned a supervisor

Qualifications:

  • Minimum of 2 yrs. experience preferred
  • Intermediate user of the Microsoft Office suite, advanced user preferred
  • Ability to learn Service Professor, Inc. business systems
  • High degree of confidentiality
  • Strong planning, organization, and time management skills
  • Perform projects with a high degree of detail
  • Perform in a fast-paced environment
  • Professionally communicate and interact with exceptional written, oral, and verbal skills.
  • Analyze and solve problems
  • Work independently and with teams.
  • Highly motivated, flexible, and positive attitude
  • Ability to work a flexible schedule including some weekends and on-call hours
  • High School Diploma or GED

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Can perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment, near moving mechanical parts, working on uneven surfaces, and working outdoors in inclement weather conditions. Physical activities may include for 75% or more of the shift: standing, sitting, walking, crawling, climbing, kneeling, reaching, pushing, pulling, twisting, bending, crouching, reaching above shoulder, lifting 50 lbs. or more, carrying 50 lbs. or more, fine manipulation (hand grasping and squeezing).

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned, with or without notice. Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial HVAC systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Install HVAC systems

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• HVAC experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial HVAC systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Install HVAC systems

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• HVAC experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


 

 

About Service Professor

Join one of West Michigan’s 101 Best & Brightest Companies to Work For! Top industry pay. Guaranteed.

Who We Are

With a local history dating back nearly 40 years, the Service Professor has grown from a small electrical company based in Greenville, Michigan, to one of the largest home service repair companies in West Michigan! In 2013 we moved operations to our present location near the Gerald R. Ford International Airport where we now serve more than 15,000 residential and commercial customers in 7 counties providing the very best electrical, plumbing, heating, and cooling service and repair. Our commitment to providing exemplary service is both the foundation of our business model, as well as the driving force behind everything we do. Join a team that values transparency and integrity, and stands behind the work they do. Google us! We have a 4.9 (out of 5) rating!

We have received several awards and honors, including:

  • 101 Best and Brightest Companies to Work For award (2014, 2015, 2016, 2017, 2018, 2020)
  • Michigan 50 Companies to Watch (2016)
  • Recognition as an Inc. 5000 Fastest Growing Company (2014, 2016, 2017, 2018, 2019)
  • Angie’s List Super Services award
  • Best of HomeAdvisor award
  • Nextdoor Neighborhood Favorite
  • Best of GR award
  • A+ rating with the Better Business BureauInc. 5000 Logo
  • The highest Google rating for our industry!

Benefits and Compensation

Our full-time employees have a great compensation package (including the best wage potential in the industry!), cell phone reimbursement, use of a company vehicle to and from job sites, tool account, health/disability/life insurance, and 401k retirement.

 

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