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Why work for Service Professor? See for yourself!

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Available Positions

$2,500 SIGN-ON BONUS!
Free In-House Gym!

Ask Yourself

  • Do you want to be a part of something bigger than just a job?
  • Are you tired of being underappreciated at work?
  • When was the last time your company rented a restaurant, softball field or movie theater?

A Service Professor Lead HVAC Installer

  • Has a “CAN-DO” attitude with their team and their customers!
  • Uses their industry experience and knowledge to perform 5-Star Service on each install
  • Should never have to run a call-back/recall as they ensure every customer is 100% happy!

What Does It Take?

  • At Least 2-3 Years Industry Experience
  • Clear Background Check, Clean Drug Screen, Non – Reckless Driving History
  • High integrity with advanced social skills and the ability to make friendly connections with their team and customers.
  • Safety is always on your mind. Whether it be on the road, or in the field.

Benefits Package

  • No On-Call!
  • Medical, Dental, Vision, Life Insurance
  • 401k + Company Match
  • Top Industry Pay! Just Ask Us!
  • IN-House Gym and Gym Membership!
  • Company Uniform
  • iPad, Phone & Other Technology

We are seeking an individual with strong sales experience in the area of plumbing/drain/sewer to join our team! You will be responsible for creating and driving the sales of our plumbing/drain/sewer services.

 

ROLE AND RESPONSIBILITIES

  • Establish customer rapport ensuring the highest levels of customer satisfaction
  • Perform accurate measurements and collect pertinent information for Installation crews ex: photos/videos
  • Collect customer information and explain financing options
  • Provide customers with professional options based on their needs/wants.
  • Obtain customer referrals and testimonials
  • Scope sewer lines and drains using a video recording monitor, camera and locator.
  • Perform accurate measurements and collect pertinent information for Installation crews ex: photos/videos
  • Work closely with dispatch, installation technicians, and service technicians
  • Document client sale notes
  • Prepare written estimates for our customers; complete and submit all paperwork in a timely manner.
  • Maintain professional conduct and appearance in all working conditions
  • Convert opportunities into sales
  • Maintaining pricing to book rates
  • All other duties as assigned by a manager

 

 

QUALIFICATION AND EDUCATION REQUIREMENTS

  • High school diploma or GED equivalent
  • 3 Years of proven professional sales and customer service experience
  • Excellent communication skills
  • Computer proficient
  • Strong mechanical aptitude
  • Strong problem-solving skills / ability to troubleshoot
  • Knowledge in residential and light commercial plumbing is a plus
  • Previous drain/sewer/plumbing experience is a plus

 

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions. Duties may also include standing, sitting, bending, twisting, turning, and kneeling for up to 100% of each shift. The position may be required to work outside during all weather conditions

Service Professor, Inc.

About Service Professor, Inc.:

SERVICE PROFESSOR, INC. is looking for a determined individual to help continue the rapidly growing success of our organization. We provide our employees with a fun and challenging work environment with exciting opportunities.

Earn what you are worth by joining one of West Michigan’s 101 Best & Brightest Companies to Work For! (2014, 2015, 2016, 2017, 2018, 2020)

Family-owned, with a 40-year legacy of exceeding customer expectations, Service Professor, Inc. has grown from a small hometown business to one of the largest home service repair companies in West Michigan! From our base near the Gerald R. Ford International Airport, we serve residential and commercial customers in 7 counties. We provide the absolute best electrical, plumbing, heating, and cooling service, and repair with a commitment to exemplary service as the driving force behind everything we do. Join a team built on transparency and integrity that stands behind the work they do. Google us! We have a 4.9 (out of 5) rating! We offer competitive pay, steady employment, 401(k) matching, and full benefits!

BENEFITS

• Health Insurance
• Dental
• Vision
• 401(K) up to 4% match
• Group Life Insurance Provided
• Voluntary Short-Term Disability, Long-Term Disability, and Additional Life Insurance
• Gym Membership Reimbursement and In-house Gym

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial plumbing systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer plumbing system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Plumbing experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial plumbing systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer plumbing system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Plumbing experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial electrical systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer electrical system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Electrical experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial electrical systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Offer customer electrical system maintenance hints & tips to maintain system performance

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• Electrical experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record, and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial HVAC systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Install HVAC systems

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• HVAC experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Ask us about our $2,500 sign-on bonus available to qualified applicants!

Roles and Responsibilities

• Performs service/maintenance for residential and light commercial HVAC systems

• Assess systems to determine repair/replacement recommendations to clients

• Communicate to the customer, each service repair and replacement option prior to beginning work

• Ensure that the client is 100% satisfied with all work upon completion

• Install HVAC systems

• Participate in after-hours/weekend duty rotation.

Qualifications and Requirements

• HVAC experience a plus, but not necessary

• Service experience a plus, but not necessary

• Possess strong communication skills and technical competence

• Fluent in English (reading/writing)

• Able to pass DOT physical/drug screen and background check.

• Possess a valid driver’s license with a solid driving record and have the ability to obtain a chauffeur’s license

• Capable of working in confined spaces and be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, perform fine manipulation, and use hands frequently throughout the shift.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to working conditions that include working near loud, large heavy equipment and near moving mechanical parts and working outdoors in inclement weather conditions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, Service Professor, Inc. reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Service Professor, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


 

 

About Service Professor

Join one of West Michigan’s 101 Best & Brightest Companies to Work For! Top industry pay. Guaranteed.

Who We Are

With a local history dating back nearly 40 years, the Service Professor has grown from a small electrical company based in Greenville, Michigan, to one of the largest home service repair companies in West Michigan! In 2013 we moved operations to our present location near the Gerald R. Ford International Airport where we now serve more than 15,000 residential and commercial customers in 7 counties providing the very best electrical, plumbing, heating, and cooling service and repair. Our commitment to providing exemplary service is both the foundation of our business model, as well as the driving force behind everything we do. Join a team that values transparency and integrity, and stands behind the work they do. Google us! We have a 4.9 (out of 5) rating!

We have received several awards and honors, including:

  • 101 Best and Brightest Companies to Work For award (2014, 2015, 2016, 2017, 2018, 2020)
  • Michigan 50 Companies to Watch (2016)
  • Recognition as an Inc. 5000 Fastest Growing Company (2014, 2016, 2017, 2018, 2019, 2020)
  • Angie’s List Super Services award
  • Best of HomeAdvisor award
  • Nextdoor Neighborhood Favorite
  • Best of GR award
  • A+ rating with the Better Business BureauInc. 5000 Logo
  • The highest Google rating for our industry!

Benefits and Compensation

Our full-time employees have a great compensation package (including the best wage potential in the industry!), cell phone reimbursement, use of a company vehicle to and from job sites, tool account, health/disability/life insurance, and 401k retirement.

 

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